Why Choose us

Customer Service

We have built a great working relationship with our customers’ and healthcare professionals. Our excellent communication, supervisions and evaluation strategies help us to ensure that all policies and procedures are adhered to. Complaints or concerns reported by our clients are immediately dealt with and a full investigation is carried out.

Evaluating System

To maintain compliance and to continue to offer reliable services, NYS have recently implemented a ‘new monitoring system’ which will help to improve our customer services and identify any required improvements to ensure the ‘needs of our clients are met’.

To review our selection, procedures and protocols NYS will:

  • Using various methods of communication, we engage with customers to evaluate and monitor services.
  • Develop satisfaction surveys to collate client feedback.
  • Achieve a well trusted working relationship to encourage and welcome any recommendations from our clients and our professionals.

NYS staff are excellent, they are very patient, very kind and are good with time keeping.

Prestigious client

I am happy with the care and support I get. NYS nursing agency are doing a fantastic job in care.

Nursing Home Client

The NYS managers are very focused on clients’ need. We appreciate the regular shifts that are provided by NYS.

Staff Members

Our Blog

6 Ways for Seniors to Stay Active

Staying healthy and getting moving is important at every stage of life, and especially for seniors. While it may seem difficult, it’s something that can be accomplished. After all, age is just a number, and a healthy and active lifestyle can be achieved despite the presence of disability, past injury or low fitness levels. No matter what age, exercise will…

Tips to Provide Better In-Home Care

Even when their need for specialized care is great, older people prefer to stay at home. Often adult children and other family members take on the care giving responsibilities — providing rides, picking up prescriptions and helping out around the house. Eventually, they may even be managing high-tech medical treatments, assisting with daily activities and dealing with end-of-life issues. Registered…

Tips for Keeping the Senior in Your Life Active

Regular exercise can keep you fit and help you stay independent as you age. Other benefits may include faster recovery from illness, reduced risk of chronic disease and better management of existing medical problems such as osteoarthritis. Here are some tips for staying active in your senior years. Choose activities you find interesting and manageable. You are more likely to…